🚚 Shipping and Delivery Policy – Inba Trust

Effective Date: 01-01-2011

At Inba Trust, we are committed to ensuring timely and secure delivery of any physical items related to donations, acknowledgments, or merchandise (if applicable). This Shipping and Delivery Policy explains how we handle the dispatch of such items to our donors, supporters, and stakeholders.

1. Scope of Delivery

We may ship the following types of items:

  • Donation receipts and 80G tax exemption certificates (if not sent by email)

  • Printed newsletters, brochures, or annual reports (on request)

  • Promotional or fundraising merchandise (if applicable)


2. Delivery Methods

We deliver through:

  • Courier partners or India Post for physical items

  • Email or SMS for digital receipts and communications


3. Delivery Timeline

  • Physical receipts or documents: 7–14 business days

  • Merchandise or gifts (if offered): 10–21 business days, depending on location

  • Digital receipts and acknowledgments: Instant to 2 business days after successful donation


4. Shipping Charges

  • Most items (receipts, certificates, documents) are delivered free of cost.

  • If any merchandise or publication is offered under a donation scheme, shipping charges (if applicable) will be clearly mentioned during the contribution process.


5. Shipping Locations

  • Currently, we ship physical items within India only.

  • For international donors, we provide digital receipts and acknowledgments via email.


6. Address Accuracy

  • It is the donor’s responsibility to provide a complete and accurate postal address.

  • Inba Trust is not responsible for delays or failed deliveries caused by incorrect address or contact details.


7. Undelivered Packages

If an item is returned to us due to an incorrect or incomplete address:

  • We will attempt to contact you via phone or email for correction.

  • Re-shipping may be done at our discretion, and in some cases, additional shipping costs may apply.


8. Contact Us for Shipping Queries

If you have any questions about the status of a delivery or need to update your shipping details, please

contact:

πŸ“§ Email: admin@inbatrust.in
πŸ“ž Phone: 9787 22 6006
🏒 Address: No.6/408, Melbatchapet, Harur-TK, Dharmapuri- Dt, Pin. 636903