π Shipping and Delivery Policy β Inba Trust
Effective Date: 01-01-2011
At Inba Trust, we are committed to ensuring timely and secure delivery of any physical items related to donations, acknowledgments, or merchandise (if applicable). This Shipping and Delivery Policy explains how we handle the dispatch of such items to our donors, supporters, and stakeholders.
1. Scope of Delivery
We may ship the following types of items:
Donation receipts and 80G tax exemption certificates (if not sent by email)
Printed newsletters, brochures, or annual reports (on request)
Promotional or fundraising merchandise (if applicable)
2. Delivery Methods
We deliver through:
Courier partners or India Post for physical items
Email or SMS for digital receipts and communications
3. Delivery Timeline
Physical receipts or documents: 7β14 business days
Merchandise or gifts (if offered): 10β21 business days, depending on location
Digital receipts and acknowledgments: Instant to 2 business days after successful donation
4. Shipping Charges
Most items (receipts, certificates, documents) are delivered free of cost.
If any merchandise or publication is offered under a donation scheme, shipping charges (if applicable) will be clearly mentioned during the contribution process.
5. Shipping Locations
Currently, we ship physical items within India only.
For international donors, we provide digital receipts and acknowledgments via email.
6. Address Accuracy
It is the donorβs responsibility to provide a complete and accurate postal address.
Inba Trust is not responsible for delays or failed deliveries caused by incorrect address or contact details.
7. Undelivered Packages
If an item is returned to us due to an incorrect or incomplete address:
We will attempt to contact you via phone or email for correction.
Re-shipping may be done at our discretion, and in some cases, additional shipping costs may apply.
8. Contact Us for Shipping Queries
If you have any questions about the status of a delivery or need to update your shipping details, please
contact:
π§ Email: admin@inbatrust.in
π Phone: 9787 22 6006
π’ Address: No.6/408, Melbatchapet, Harur-TK, Dharmapuri- Dt, Pin. 636903
